Return Policy
All products that were purchased from an Authorized Mobelwagen Dealer must be returned to the original place of purchase.
Wheels must be returned in their original packaging. Credit will not be issued for damaged products returned as a result of non-compliance.
Claims for error or shortage of products, must be reported within five days.
Any wheels that show signs of being mounted on tires or used, will not be subject to return for credit.
To complete an RMA (Returned Merchandise Authorization) form, please click HERE to fill out the form and process your return.
Wheels must be returned within 30 days of the issuance of the RMA.
Returns will be refused and returned freight collect if received without a proper RMA number visible on the outside of each package.
No returns will be accepted on new merchandise after 60 days of original invoice date.
- We will not accept any COD shipments for returned merchandise. COD returned packages, or any bill recipient packages will be refused.
- Freight charges will be charged to the customer for any return to stock or refused items.
- All returns may be subject to a 20% restocking fee for any non-defective products.
- We will not accept returns on any Closeouts or Special-Order products or custom-colored wheels.
- The cost of the return shipping is to be prepaid by customer. Return shipping and any handling fees are non-refundable.
- If you have questions regarding your return, please contact us by email at info@mobelwagen.com
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